Meet Our Amazing Team Members
Pro Water Damage Miami serves Miami, Florida with trained professionals who prioritize safety protocols, clear communication, and maintaining tidy worksites throughout every restoration project we complete.
Leadership
Maria Santos, General Manager
Maria oversees daily operations and crew scheduling while ensuring all projects meet IICRC standards. She coordinates with insurance adjusters and maintains quality control across residential and commercial restoration jobs.
David Chen, Operations Manager
David manages equipment deployment and inventory while training technicians on thermal imaging and moisture mapping techniques. He handles safety inspections and maintains compliance with EPA regulations for antimicrobial treatments.
Project and Field Experts
Jennifer Williams, Lead Estimator
Jennifer conducts property assessments and prepares detailed estimates for water, fire, and mold damage projects. She documents findings with photos and moisture readings that streamline insurance claim processing procedures.
Carlos Rodriguez, Senior Restoration Technician
Carlos operates structural drying equipment and performs HEPA filtration setup during mold remediation projects. He specializes in Category 2 and 3 water extraction while maintaining containment barriers throughout affected areas.
Ashley Thompson, Customer Care Manager
Ashley provides project updates and coordinates scheduling between homeowners and field crews. She handles insurance documentation requirements and ensures clients receive clear explanations about restoration timelines and expected outcomes.
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am


